The 'family of contractors idea' has not been entirely successful. There is some dialogue - valuable contributions have been made towards improving work forecasting. However, there is still some way to go before contractors 'will work in each others areas at the drop of a hat', says Gosnold. Neither have other contractors made much use of the partnership's experience. 'We've been put on a pedestal,' says Gosnold, 'and some people want to knock us off.'
Gosnold also complains of a 'lack of consistency of approach', of people from both client and contractor 'who have their own objectives and don't see their bigger picture.' The KPI performance pack is being used to try and tackle this problem.
The benefits of being a demonstration project have been:
It has helped promote both businesses.
It has helped spread awareness of partnering through Thames.
It has encouraged the partnership to re-examine its own ways of working.