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Software shortcomings

Letters

I am sure many clients agree with the principle of Christopher Vickers' promotion of Constructionline as a cost effective alternative to maintaining individual select lists of contractors. Perhaps he should be asking why clients and contractors are reluctant to follow his advice.

The shortcomings of Constructionline and frustrations of clients that use it, are well known to the operators of the system. But progress in dealing with these problems proceeds at a leisurely pace.

Even when a rewrite of the system based on new software was provided recently, some of the major defects were not rectified.

The essential user requirement is a system which provides the ability to specify the type of work, value and location and be confident that the contractors listed will be willing to submit tenders. This does not sound difficult to achieve, but is not our normal experience in using Constructionline.

Robin Garrett Robin.Garrett@Miltonkeynes.gov.uk

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