Road users in Scotland are becoming more satisfied with the state of the region’s trunk roads but further work is needed to reduce potholes according to a new survey.
Transport Scotland said that satisfaction with the general condition of trunk road surfaces had increased significantly over the last 12 months and there had also been a positive shift in perceptions of winter service.
The survey, which included information gathered by independent auditor Performance Audit Group, highlighted improvements in perception of road surfacings with 40% satisfied with the road condition, compared to 29% in 2011. While the number of respondents citing potholes as the most common defect remained at 75%, uneven surfaces and poor repairs were only mentioned by 16%.
“In line with government objective to improve’ perceptions of the quality of public services’, Transport Scotland has been undertaking annual road user surveys since 2007,” said Transport minister Keith Brown. “Satisfaction with winter maintenance has increased significantly since 2011, we firmly believe this is down to our substantially enhanced service and real efforts to ensure the public are better informed of how we deliver this.”