Sending a contracting gang off to site with nothing more than a personal digital assistant for reference sounds fine until there is a technical hitch. Buist says that the Flying Spark platform enables his firm's help desk to hack in remotely to sort out any software issues that might arise - users of Flying Spark technology get technical back up as part of the deal.
Hardware problems are more problematic. Buist's only safeguard is to carry a 'hot spare' just in case. Most ruggedised devices can take normal knocks, he notes.
One of Buist's greatest initial challenges whenever a firm adopts his technology is integrating it with existing systems. Most large firms have fairly complicated office IT systems, involving software and hardware of different types and ages.
'Overcoming firewalls can be a challenge, but not insurmountable.'