MEMSYS, the ICE's new membership database system, is finally complete, one year after going live and at a cost of more than £1M.
In a project review given to Council this week, finance director Ian Powney said the project was the biggest process change in the ICE's history, offering 'great potential to support the recruitment of members and to target services'.
However, the scale of the task of software customisation and data correction was underestimated and led to a 'major resource problem', said Powney.
The final accounts show an investment of £823,000, an increase of 70% on the original budget of £485,000. The cost of staff within the ICE working on the project has been estimated at a further £300,000, and a further £50,000 has been set aside to provide local associations with new computers to run the system.
MEMSYS will make all details held by the ICE on its members instantly available to anyone in providing services to members.
It will allow services to be targeted to members through personal interests and information supplied by members in the annual questionnaire.