What surprised me about the item on flexible scheduling (NCE 10 October) was that you found the concept noteworthy.
Anyone who uses the South West Trains (SWT) services, particularly on the Alton line out of Waterloo, will have been painfully aware that it has honed this technique.
Not only are afternoon and evening trains routinely turned back short of final destination, but trains also run through intermediate stations with no warning in order to arrive at the country terminus somewhere near advertised time.
The Alton Line User's Association has been campaigning for the elimination of these practices for a number of years. But despite recent efforts on the part of SWT's management, our long-suffering members are still reporting incidents of this nature.
Peter Monk, Hon Treas Alton Line User's Association, Ashwood, Foxhurst Road, Ash Vale, GU12 5DY