The delivery of services to the public and our customers is evolving as our industry looks to overcome the ever-present constraints of budget, time and resources. As projects are pulled together into programmes of work, how we work together to maximise our efficiency and effectiveness must also adapt.
Last year, Amey became the ﬁrst in its sector to secure the Investors in People Champion status. The status recognises a pioneering approach to people management and Amey believes that at the core of adaptation to the new challenges within the industry must be a team of exceptional talent; one where each member has confidence in their own capabilities and in the support of their colleagues.
At Amey, one way that this support is fostered, is through a scheme that aligns every member of its consulting team with a specific field of specialism. This creates a peer network of expertise and professional excellence where colleagues can share knowl-edge, collaborate, and drive the innovation that underpins the added value for customers
It allows Amey as a business to match its resources to the needs of a specific programme, opening up new opportunities for employees as different ways of thinking bring cost effective sustainable solutions that offer a smoother transition from design to construction.
Amey has taken a similar approach with its supply chain partners, bringing them in early, during the design phase. This results in better understanding within the working partnership and the identification of more efficient waysof working that can have a significant cost saving for the customer.
Creating sustainability within the workforce is also a fundamental part of successful programme management.
Industry must ensure that the talent of today and tomorrow receives the support and mentoring required so that we can secure continuity of service delivery.
This can be achieved through robust graduate and apprenticeship schemes as well as post-graduate training and talent development programmes that offer a clear path of career development.
Amey’s own apprentice programme is linked to its long-standing partnership with the Duke of Edinburgh Award scheme, giving apprentices the resource to develop the personal and technical skills needed in our industry.
Its in-house career development scheme also gives opportunities to those who may not have originally considered their skills for leadership to eventually take charge on smaller schemes where they are best placed to lead, as part of a wider programme of works.
By supporting people at all levels, our industry can give its customers confidence of a service delivered with the advanced knowledge and skill required for the challenges ahead.
- Karen Leigh is HR director for Amey’s consulting, rail and strategic highways division