Use of the “knowledge” sections on ICE’s website reached new heights in October.
Hits on the ICE library’s online section were 25% higher than any previous month and document downloads were up 20%. Downloading of ICE lectures alsoincreased ten-fold since January this year - up from 2,000 to 20,000.
ICE director of engineering policy and innovation Mike Chrimes said the figures were unprecedented.
“There were no real ‘star attractions’ in October - such as a flagship State of the Nation report or a presidential address - to inflate the figures.
“But ICE staff have worked hard over the last year to improve the knowledge sections and make them more appealing to members. This followed feedback frommembers via a number of regional focus groups.”
The ICE has reorganised its website pages and the way information is presented, linked key interest areas across the site and increased case studies and best
practice content on the topic pages. The library has increased the number of e-books, and is using its @ICELibrary twitter account to tell its followers about new books, which is leading to books being borrowed immediately after they are tweeted.