The Department for Transport (DfT) has appointed Sir Mark Worthington as HS2 construction commissioner to investigate unresolved disputes.
As well as ruling on disputes, Worthington will also provide independent advice on how to make a complaint.
Worthington has over 20 years of experience working with government, including his tenure as Baroness Thatcher’s private secretary from 1992 to 2013 and as director of her private office. He has also served as the director of the Margaret Thatcher Foundation.
Worthington’s main functions will include:
- Ensuring that people affected by HS2 know who the Construction Commissioner is and what they do
- Mediating in unresolved disputes between HS2 Ltd and individuals or bodies, including claims under the small claims scheme
- Monitoring complaints and providing reports marking trends and providing advice on how to reduce the instance of complaints where possible
- Developing and maintaining good relationships with members of the public, community and industry groups, local authorities, HS2 Ltd, contractors and businesses
“As we deliver HS2, the new high speed railway our country needs for growth, regeneration and better journeys, it is vital that we do so with respect and fairness to those impacted by construction,” said Worthington.
“I’m looking forward to taking up this post and working hard to ensure residents and businesses along the route know they can seek fair and independent resolution of complaints if necessary.”
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