A raft of improvements could be on the cards to the customer experience at rail stations in an area of the North West - if Transport for Greater Manchester (TfGM) is successful in taking control of their operation.
Amanda White, head of rail at the body, said that as transport links improved across the region to build the Northern Powerhouse, it would be important to make railway stations more relevant to, and focused on, the customers and communities they serve.
TfGM – a delivery arm of the combined authority, with links to the broader Transport for the North organisation – is working on a business case for taking long-term leases of the city-region’s rail assets.
“We want to look at individual locations and make stations that fit them,” said White.
“We need a sustainable solution for our stations. One that recognises that a lot of them are relatively lightly used – but that they are all important as they are gateways to our communities and provide access to vital services such as a hospital or a school.”
White said TfGM wanted to show stations some “love”.
“As speed and ticketing improves, stations risk becoming a factor of dissatisfaction in rail travel,” she warned.
White said a business case was being put together to go to Rail North and the Department for Transport for a final decision.
White will be speaking at the New Civil Engineer UK Rail conference in London in June.