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Anger over New Street signal failure

Birmingham New Street at dusk 2by3

Passengers have hit out this morning after being advised not to travel on train routes into Birmingham New Street due to a signalling failure.

Network Rail said trains could not get in or out of the southern end of the busy West Midlands station because there was no power to the signals.

Birmingham New Street has 35M passengers a year and was fully reopened last autumn after a £750M construction project.

Operators affected this morning included London Midland, Virgin Trains, Arriva Trains Wales and Arriva Cross Country.

While Twitter users took to the social media outlet to vent their anger at the disruption to their morning commute, there was some wit among the vitriol.

“Severe power failure at Birmingham New street station this morning. Shopping opportunities unaffected,” quipped Anthony Veitch.

James Wren wrote: “You know you’re at Birmingham New Street when you hear: ‘May I have your attention… I’m sorry to announce that the…’”

Emma Neachell asked: “How much have the ‘improvements’ cost at Birmingham New Street?”

A Network Rail spokesman said: “Our engineers have been working to fix the problem at Proof House Junction, south of Birmingham New Street, since 4am, however they have not been able to restore the power supply.

“This will lead to severe delays and cancellations across the city as operators cannot run in or out of the south end of Birmingham New Street.

“I strongly advise passengers to check before they travel this morning and consider if they can find an alternative route to work as disruption is likely to continue for some time.

“We are very sorry for this disruption and a difficult start to the week, and our crews are working as hard as they can to fix the problem.”



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