TRANSPORT INTERCHANGES are being shunned by the public as they do not believe the new facilities allow journeys to be reliably planned, according to a new report by consultant Oscar Faber.
The report studies the performance of bus interchanges in Manchester, Birmingham, Cambridge and Southampton. It claims that the public refuses to use bus services involving interchanges because they do not believe that connections will be met on time.
It also highlights that passenger hostility has now prompted bus operators to run routes which bypass interchanges.
'Attitudes towards bus interchanges are so negative that it can deter people from using public transport at all, ' says the report. 'For the most part bus operators plan routes to avoid interchanges.'
The Department of the Environment Transport and the Regions funded study also points out how unpopular the facilities are for women. 'The changing economic power of women' will enable them to turn to the car instead of public transport as a safer option, it says.
Oscar Faber director Martin Bright added: 'The report shows that women have higher expectations of interchanges than men. Employed women with access to a car could be lost to public transport if interchanges don't meet those expectations of security.'
The report: Bus Interchange - planners dream or key to integrated transport? is available from Oscar Faber, price £15. For more information call Martin Bright on (020) 8784 5749.