Phase two of the ICE's global customer satisfaction survey started last month. Telephone interviews with 1,200 randomly selected members will be carried out over the next few months. The survey is part of director general Tom Foulkes' commitment to improving services to members. Results are due in the spring.
The unreliability of current foundation design methods worldwide has been exposed by a full-scale field test of a shallow foundation in Ireland.
Full details of the test and its implications for geotechnical engineers appear in the latest issue (vol 156 no 1) of the ICE/ BGA Geotechnical Engineering journal. Summaries of all papers can be read at www. geotechnicaljournal. com.
Accredited dispute resolvers can now be sourced online through a free service on the ICE website. One page CV summaries of all ICEaccredited adjudicators, arbitrators, conciliators and construction mediators, along with members of the ICE dispute resolution board, are all listed online at www. ice. org. uk.
Select the Contracts and Disputes section from the Knowledge and Expertise menu.
The ICE, through its Disputes Administration Service, is also providing an independent, impartial appointing service for disputing parties who cannot agree on a resolver. For more information visit the ICE website, or contact Peter Madigan (020) 7665 2214.