Since May the ICE Benevolent Fund has helped dozens of its members through times of personal crisis with its new 24 hour a day helpline.
Stress at work, problems with the family, financial worries and difficulties dealing with bereavement are all issues that can be talked through with the helpline's panel of trained counsellors.
'We're all human, we all have problems and most of the time we can sort them out. But from time to time we all have issues with which we need help, ' says ICE Benevolent Fund secretary Kris Barnett.
The helpline offers free support and advice 24 hours a day, seven days a week, all year round.
It is manned by counsellors from PPC Worldwide, which has 28 years of experience in providing counselling and advice for the employees of major organisations worldwide.
The counsellors are highly trained and accredited by the British Association for Counselling and Psychotherapy, the industry's professional body.
Personal details will never be disclosed unless you request it so that more help may be offered to you, adds Barnett.
Email: icebenevolent@ppcuk. com The helpline offers:
lImmediate 24 hour crisis intervention - someone to talk things through with at any hour of the day or night lOne to one telephone counselling - up to three, hour long sessions at a convenient time for you lReferrals to a wide range of community support networks and resources lTelephone debt counselling Legal advice on personal matters lInformation on help available with children and elders lBereavement counselling through the ICE Benevolent Fund