Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Education of clients is essential

LETTERS

I enjoyed Mr Rotherham's fantasy civil engineering story (NCE last week). So all we need to do is tell everyone how good we are, put our rates up and all will be well.

My experiences in the real world tell me that currently after steps one and two, the client goes down the road to someone else who will do it cheaper, and he always seems to find someone.

I think that we all recognise what the final requirements and objectives are. It is the first step towards achieving these that seems to baffle everyone in this industry. Whoever comes up with the answer to that will deserve our honour and admiration for ever.

My own belief is that Mr Rotherham is right and the answer lies in the education of clients and that is where all our efforts should be directed. It seems pointless to address lack of supply and other issues until this one is sorted, for if we cannot sort this, many of us will not survive to care.

A D Murray (M), admurray@knightpiesold. co.

uk

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Please note comments made online may also be published in the print edition of New Civil Engineer. Links may be included in your comments but HTML is not permitted.