Costain has become the first construction company in the UK to achieve BS11000 status for collaborative working.
Being awarded the British Standard for Collaborative Business Relationship Management Systems means that an organisation has demonstrated that it accurately assesses both itself and potential partners in terms not just of technical attributes but cultural fit.
The company decided to adopt BS11000, which was only introduced in 2000, partly because of its increasing network of relationships with major clients and supply partners and partly because it realised that the new standard chimed closely with the Choosing Costain strategy.
“We already achieved 80% to 85% of BS11000; it’s embedded in the culture,” said business improvement director Tony Blanch. The award “demonstrates to clients that an independent third party agrees that we do what we say we’ll do when it comes to collaborative business relationships”, added Blanch.
Assessors from BSi visited three locations to check that Costain met the necessary requirements.
At Maidenhead they examined how Costain looked at collaborative opportunities and checked that the necessary processes were in place. They then visited the recently-completed Bidston Moss Viaduct strengthening project to assess how Costain had managed relationships with its partners there. Finally, they put the Reading Station modernisation job under the microscope, looking at Costain’s relationships with structural steel provider Bourne Steel and cladding specialist Lakesmere.
The BS11000 certificate is due to be formally presented to Costain at the House of Lords in mid-May.