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Non-editorial contacts

Print subscription enquiries

ICE members with enquiries about their print copies of New Civil Engineer, about changing their home address, or about their ICE membership should contact the ICE's own subscriptions team.

Telephone: 020 7665 2227

New Civil Engineer subscribers who are not members of the Institution of Civil Engineers should contact the New Civil Engineer subscriptions team for all enquiries regarding their print subscriptions.

Telephone: +44 (0)1604 828705

Online subscription enquiries

New Civil Engineer readers who are struggling to activate their subscription to the New Civil Engineer website or app should follow these steps:

If you are an ICE member, make sure you are activating your online subscription using your eight-digit membership number, preceded by the letters "ICE".
If you are NOT an ICE member, make sure you are activating your online subscription using your 10-digit subscription number.
If you are still experiencing problems, please contact New Civil Engineer's customer services team on 020 3033 2626 or at

ICE enquiries

ICE members with queries about the Institution that are not directly related to New Civil Engineer should call the ICE's main switchboard or email
Telephone: 020 7222 7722