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Are you satisfied with the ICE- Tell them your views

ICE News

THE ICE is half way through its second membership satisfaction survey, which will poll 1,200 students, graduates, members, associate members, fellows and retired members for their views of the Institution.

They will be questioned on 14 issues including continuing professional development, inter-institution relationships, professional qualification and the profile of civil engineers.

'The survey is based on finding out what members are not satisfied with - and why, ' said ICE head of communications and marketing Anne Moir.

The last time the survey was carried out, in 2003, the satisfaction index was 66.6%.

The five biggest concerns coming out of the 2003 poll were the ICE's overall strategy, the profile of civil engineers in society, civil engineers' contribution to society, the ICE's reputation and the lack of young people entering the profession.

The ICE has addressed these issues in its five year business plan by investing in regional offices and expanding the communications team.

'Investment has gone into improving the profile of civil engineering in the media and our relationship with government and other key influencers, ' said Moir.

The ICE received 350 calls from the media in 2005, compared to 50 in 2003.

'We believe we've seen a major improvement, but we need to know if members feel that way too, ' said Moir.

Four thousand members have already been randomly chosen to take part in the survey, of which 1,200 will be interviewed by telephone.

As well as the UK and Europe, members in Australia, China, Hong Kong and the Indian sub-continent will also be polled.

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