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All change, please

Hornagold & Hills has been appointed by London Transport to manage the LINK project.

The project aims to increase the use of public transport in London by improving the interchanges between different modes.

Working under the auspices of London Underground's project management services, the Hornagold & Hills team is developing strategies for achieving a number of improvements to be delivered before the end of March 2000. The 20 projects promised involve what the company describes as small but significant changes such as signage and the re-siting of bus stops and pedestrian crossings.

A twofold approach is being taken with medium and long term improvements. Working through the London Interchange Steering Group, current and future works proposals affecting interchange locations are being identified. LINK is able to indicate possible interchange improvement opportunities and promote strategies for bringing these about.

The second approach involves LINK's involvement with various sub-regional groups, either public or private sector led and comprising local authorities as well as transport providers. These groups provide a focus for interchange improvements and are able to secure TPP grant funding for their initiatives.

The Hornagold & Hills team is also working on a code of practice for interchanges with the aim of defining what characterises a good public service interchange. The team has promoted the idea of a charter to sit above the code of practice and secure stakeholder 'buy-in' to the idea of improving interchange.

Hornagold & Hills (01277) 722200

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